At MILABUNNY, many of our products are handmade to order. All items should be shipped out within 5-10 business days (excluding holidays.) You will receive a tracking number when it is on its way.

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*Express shipping should take 3-5 business days. 

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No refunds or returns. US shipping only.

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Any items received damaged will be reshipped free of cost.

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We are not responsible for any lost packages. In such case, please contact our shipping carrier (UPS).

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If you run into a problem with your order, please feel free to send us a message here.